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ZOL customer support agents stage go-slow protest in response to low wages
A week ago, we got an anonymous tip regarding developments at Liquid Telecom. The tip claimed that ZOL support staffers were staging a go-slow protest to voice their disillusionment with low wages and...
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ZOL internet has been up and down, a problem with core network
It seems as though everything is not well at ZOL. There have been reports of unstable internet connection for most of the day. Facebook and Twitter pages have been slow to load or not loading at all....
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More ZOL woes, as ISP is facing challenges with payments and MyZOL portal
ZOL has had a rough go of it of late. A couple of weeks ago we reported that Customer Services Staff were on an effective go-slow because of wages, subcontracted staff and NSSA payments issues. Last...
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ZOL now offering “Fibroniks on the Go” across Africa
One of the perks that ZOL offers are it’s Wi-Fi hotspots dotted across the country. These Wi-Fi spots offer ZOL and non-ZOL customers free internet access for a limited period each day. The benefit...
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ZOL closes Harare shopafter staff members test positive for COVID-19
ZOL has announced that it will be indefinitely closing down branches in Harare after staffers tested positive for COVID-19. The internet service provider explained the situation via their Twitter...
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ZOL prices in local currency creep up again
ZOL has increased local currency prices for their internet packages to match the prevailing Foreign Exchange Rate. The price increase is hardly surprising because this happened last month at around...
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Video: Interview with David Behr, Chief Digital Officer – Liquid Telecom
Techzim sits down with David Behr to discuss his illustrious rise through the telecom industry and how life has changed over the last year. Quick NetOne, Econet, And Telecel Airtime Recharge Number to...
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ZOL internet is down!
It seems as though all in not well at ZOL. At around 10:12 (it could have been earlier for some) this morning internet connectivity suddenly dropped. On my end I couldn’t load any webpages or use...
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Network challenges the cause of ZOL’s internet outage
Earlier on we reported that ZOL customers were reporting that they had little or no internet access. The outage started about 10 AM and could have been earlier for others. ZOL has released a statement...
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ZOL internet services are up and down due to network challenges
If you are ZOL customer and you haven’t been able to access the internet, it is because the ISP is currently experiencing issues with its network: Important Notice: Network ChallengesKindly note that...
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ZOL’s massive outage cost its customers a lot of money & time
This morning ZOL issued a statement that it was experiencing Network Challenges that were affecting internet services. When this message popped up on Twitter my internet was still working so I thought...
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Zim mobile internet and data traffic grew by 43% in Q3 2020
The Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ) has released a press statement detailing the telecommunications sector’s performance in Q3 2020. One of the standout figures...
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ZOL customer has ZESA fault & finds data depleted after power is restored
A member of the Techzim community reached out to us with a very strange and concerning problem. They had observed that their ZOL prepaid bundle was depleted after an electrical fault. Before the power...
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[Updated] ZOL Wibroniks has an annoying WhatsApp problem
Update After a few days ZOL finally sent out engineers to my home to fix the issue. After some extensive tests they narrowed down the problem to an improperly set up antenna on my CPE. The pole used...
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Zim ISPs aren’t losing sleep over Elon Musk’s Starlink & here’s why
The internet service provider market in Zim just got another potential player by way of Elon Musk’s Starlink. The service on paper looks like it’s going to democratise internet services (somewhat)...
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ZOL to become “Liquid Home” in the not too distant future
Yesterday Liquid Intelligent Technologies held a press event in Zimbabwe announcing the direction the company would be taking after it moved from the name Liquid Telecom. In the presentation, the...
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Video: Fiber router lights explained
TelOne and Zol fiber routers are pretty similar in how they work. They have plenty of lights that inform of many things but in the video we look at the 4 most important ones that can affect your...
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Video: What is the best mobile wifi bundle?
Ever wondered what the best mobile wifi bundle is? In this video we take a look at NetOne, TelOne, Telecel, Econet and Zol to find out which one is the best overal over 5 categories. These are Network...
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ZOL to stop providing email and Webhosting services directly, customers to be...
ZOL customers who log into it’s MyZOL platform are being greeted with a dismissible notice telling them that ZOL will stop providing Web and Email services directly to them starting 02 July 2021....
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Why are TelOne and ZOL sim cards geolocked?
You may or may not know that TelOne and ZOL sim cards don’t work the same way as other sim cards like Netone, Telecel and Econet’s. If you buy one it will only work in that particular area you live or...
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Full Text: In a shock move TelOne suspends their Data rollover facility
In a shocking move, TelOne has just announced that they are suspending their data rollover facility. The rollover facility was only introduced in March of this year two years after ZOL who introduced...
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TelOne vs ZOL: ZOL ads troll TelOne over suspension of rollover data
Yesterday one of Zimbabwe’s largest Internet Service Providers, TelOne pulled a shocker when it announced that it was suspending its data rollover facility. The facility was only announced a few...
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ZOL is now offering MARS ambulance rescue with internet packages
Local internet service provider (ISP) ZOL has announced it is now offering Medical Air Rescue Service (MARS) through monthly internet subscriptions. The service is open to all ZOL customers be they on...
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Home fibre internet subscriptions increased by 3.2% in Q2 2021
According to POTRAZ‘s Q2 2021 Sector Performance Report, active fibre internet subscriptions increased by 2.9% from the 53,965 recorded in Q1 2021 to 55,549. Fibre was one of four types of internet...
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ZOL announces scheduled maintenance from 12 October
ZOL has announced scheduled maintenance between 12 and 13 October; Dear Customer.There will be maintenance affecting service from 12/10/21 22:00 hours to 13/10/21 04:00 hours. We apologize for any...
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[Update] Liquid Home (ZOL) is down
If you are a Liquid Home customer I am pretty sure you have restarted your router countless ties with no luck and even tried to check your balance thinking you are out of data. You are not alone....
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Liquid Home (Zol) prices to rise again in September to this
We will get no respite in this country of ours. Just when you think you might get used to the current prices, they will be raised to just out of reach. Today, we are talking about Liquid Home...
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Liquid Home (Zol) prices rising by 61% in November to this
You’re used to it now. Or at least you ought to be. There will be price adjustments every other month and you better be at peace with that. The regulatory authority, Potraz, somewhat controls how...
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Liquid (Zol) faced a DDoS attack on email service, explains why your inbox...
Liquid has communicated that they were the victim of a large-scale DDoS attack on their Hosted Email Service. They found out they were under attack on Workers’ Day, around 11PM. DDoS stands for...
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You have to try Liquid Home’s SpeeD promotional bundles – 45GB for $11...
I’d like to think I’m not the only one struggling out here. It’s lean times in Zimbabwe currently and we are counting and recounting the pennies. My background is as a bean counter, so you can imagine...
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